Shipping & Returns

Last updated: September 28, 2026 · Version: 2.0

Shipping

Every watch from The Corsa Collection is shipped fully insured with signature-required delivery.

Dispatch timing. Orders are typically dispatched within 1–2 business days of confirmed payment. Each watch is inspected, authenticated, and professionally packaged prior to dispatch. For wire-transfer orders, dispatch begins after funds have cleared. If a promised dispatch deadline cannot be met, we will notify you and you may request a cancellation and full refund.

Domestic shipping (United States). Insured delivery is included in the listed price for most watches. Signature is required on delivery. Adult signature may be required for high-value shipments.

International shipping. International shipping is available to select destinations via insured courier. Shipping costs and transit times vary by destination — contact us for a quote and to confirm we ship to your country. Customs duties and import taxes are the responsibility of the buyer. We are unable to ship to destinations restricted by US export law.

Tracking. You will receive a tracking number by email once your watch ships.

Transit time. Transit time is separate from dispatch time. Carrier delays may occur. If a shipment is significantly delayed or lost in transit, contact us and we will file an insurance claim or arrange a replacement or refund.

Inspect Your Delivery Within 24 Hours

Please inspect your shipment promptly upon receipt. Report visible delivery damage, missing items, or an incorrect item within 24 hours of receiving the package by emailing officalcorsacollection@gmail.com. Include your order number, a description of the issue, and available photos or video.

Keep the watch, shipping carton, packing materials, tags, and accessories in their received condition while we review the issue. Avoid wearing, sizing, modifying, or attempting to repair the watch before documenting the concern and contacting us.

This reporting period helps us investigate delivery issues promptly. It does not shorten an applicable warranty, exclude hidden defects that could not reasonably be discovered within that period, or limit rights provided by applicable law.

Record Your Package Opening

As part of our delivery documentation process, customers are required to make one continuous, unedited video of the initial package opening. Begin before opening the shipping carton and show its exterior condition, shipping label, seals, internal packaging, watch, and included accessories. Document any visible damage, missing contents, or other concerns before wearing, sizing, or using the watch.

You do not need to show your face. Keep the original recording and provide it privately if you report a delivery issue. Do not post your shipping label or personal information publicly.

This recording helps document the condition in which the shipment arrived and supports a fair review for both you and Corsa. If recording is not possible or a video is unavailable, contact us promptly and provide any other available evidence. We will assess the circumstances and supporting documentation. Lack of a recording alone does not automatically void a warranty or eliminate rights under applicable law.

Returns

Return window. You may request a return within 7 days of delivery for a full refund, provided the return conditions below are met. A return request must be initiated within the return window; please follow the RMA shipping instructions we provide.

Condition requirements. To be eligible for a return, the watch must be:

• Unworn and unaltered since delivery.
• In the same condition as received, with no new marks, scratches, or damage.
• All tags, stickers, and protective film intact (where applicable).
• Returned with the original box, papers, and all accessories as shipped.

These condition requirements do not apply to returns based on a confirmed defect or misdescription. Applicable consumer rights are not limited by this policy.

How to start a return. To start a return, email us at officalcorsacollection@gmail.com or use our Contact form. We will issue you a Return Merchandise Authorization (RMA) number and return instructions. Do not send a watch back without an RMA number.

Return shipping. Return shipping is at the buyer's cost unless the return is due to the watch being not as described or a confirmed authenticity issue. In those cases, we will provide an insured, signature-required return label at no cost to you.

Inspection. We will inspect the returned watch within 3 business days of receipt. We will compare the returned watch against our pre-shipment photos and serial record.

Refund. Once the return is approved, we will refund the purchase price to your original payment method within 5 business days. If you paid by wire transfer, the refund will be issued by the same method. Please note that your bank or payment provider may take additional time to post the refund to your account.

Non-returnable items. Some items are non-returnable only where disclosed before purchase — for example, sourced-to-order pieces or watches sold with explicit "final sale" or "as-is" condition disclosure. The non-returnable status will be clearly stated on the listing before you purchase.

Authenticity Guarantee

Every watch we sell is inspected and authenticated by our team before listing and again before shipping. If a watch you purchase is confirmed non-authentic by a manufacturer service center or an independent authentication lab, we will provide a full refund plus return shipping at our expense. Contact us immediately at officalcorsacollection@gmail.com if you have concerns about authenticity. Authenticity concerns are not limited to the 24-hour delivery-issue reporting period.

Warranty

For warranty coverage, see our Warranty & Authenticity page. Delivery damage, voluntary returns, warranty claims, and authenticity concerns are separate processes with distinct timelines as described above and on the warranty page.

Contact

Questions about shipping or returns? Contact us at officalcorsacollection@gmail.com or (630) 520-8338.