The Corsa Collection

Last updated: September 28, 2026 · Version: 2.0

Who We Are

The Corsa Collection ("we," "us," or "our") is a timepiece brokerage and consulting company operated by Premium Scaling Solutions (PSS), based in Illinois. Our mailing address is . You can reach us at officalcorsacollection@gmail.com or (630) 520-8338. For privacy requests, contact officalcorsacollection@gmail.com.

This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit thecorsacollection.com, submit an inquiry, sell or consign a watch, place an order, or use our AI concierge.

Information We Collect

Contact information — name, email address, phone number, and any message you provide when you submit an inquiry, request a consultation, or contact us.

Sell, trade, and consignment details — watch brand, model, reference or serial number, photos, condition information, and your asking price or consignment preferences when you use our /sell or /consign forms.

Order and shipping information — buyer name, billing and shipping address, payment confirmation, and tracking details when you place an order. Payment card details are processed by our payment provider; we do not store full card numbers.

Claims and delivery evidence — photos, videos, and descriptions you provide when reporting a delivery issue, return, or authenticity concern. This includes customer-provided unboxing videos, watch photographs, and serial information. We use this evidence to assess condition, resolve claims, and maintain records.

AI chat messages — the content of messages you exchange with our AI concierge assistant, including follow-up requests submitted through the chat widget. Chat conversations are stored to provide responses and for admin review.

Account information — email and password (hashed) if you create an account, plus your order history and wishlist.

Device and usage information — IP address, browser type, device identifier, pages visited, and interaction data collected via cookies and local storage. See our Cookie Policy for details.

WhatsApp and SMS messages — the content of messages you send us via WhatsApp or text message when you initiate contact through those channels.

How We Collect Information

We collect information you provide directly (forms, messages, orders, chat, claims), information automatically collected by your device and browser (cookies, local storage, usage data), and information from our service providers (payment confirmation, delivery confirmation).

How We Use Your Information

To process and fulfill orders, including shipping, authentication, and returns.
To respond to inquiries, consultations, and sell/consign requests.
To assess and resolve delivery issues, returns, and authenticity claims.
To verify identity and screen for fraud on high-value orders.
To send order confirmations, shipping updates, and transactional messages.
With your consent, to send marketing emails about new arrivals and offers.
To maintain the security and integrity of our platform.
To comply with legal obligations and enforce our terms.

How We Share Your Information

We share information with service providers who help us operate our business, under contracts that restrict how they use your data:

Payments — our payment processor (Base44 Payments / Wix Payments) to process transactions and prevent fraud.
Email — our email service provider to deliver transactional and, with your consent, marketing messages.
Analytics — analytics tools to help us understand site usage (only with your consent).
Hosting — our hosting and database providers to store and serve the website.
Shipping — courier services to deliver orders.
Claims handling — when necessary to resolve a delivery issue, return, or dispute, we may share relevant evidence (photos, videos, serial information, order details) with fulfillment providers, insurers, payment processors, or professional advisers. This sharing is limited to what is necessary to assess and resolve the claim.

We may also disclose information when required by law, to protect our rights, or in connection with a sale or transfer of our business. We do not sell your personal information to data brokers.

Claims Evidence: Purpose, Sharing, and Retention

When you submit photos, videos, or other evidence in connection with a delivery issue, return, or authenticity concern:

Purpose: We use this evidence to assess the condition of the watch, investigate the issue, resolve claims, and maintain records for fraud prevention and legal claims.
Who may receive it: When necessary for claims handling, evidence may be shared with fulfillment providers, insurers, payment processors, or professional advisers. Access is restricted to authorized staff and these parties.
Retention: Evidence and recovery records are retained for the duration of any open dispute or recovery case, plus 24 months after resolution, for fraud prevention and legal claims.
Privacy: Evidence uploads are private. Customers cannot access other customers' claims or evidence.

Retention Periods

Inquiries and consultations: 24 months after last interaction.
Sell and consign submissions: 24 months, or longer if a transaction results.
Orders and transaction records: 7 years for tax and legal record-keeping.
AI chat conversations: 24 months after last interaction.
Marketing consent and subscriber data: Until you unsubscribe, plus 30 days for processing.
Account data: Until you request deletion, subject to legal retention requirements.
Device and usage data: Aggregated and anonymized within 30 days; consent logs retained for 24 months.
Evidence and recovery records: Retained for the duration of any open dispute or recovery case, plus 24 months after resolution, for fraud prevention and legal claims.

Security

We use industry-standard measures to protect your information, including encrypted transmission (TLS), hashed passwords, restricted internal access, and secure service-provider contracts. No method of transmission or storage is completely secure, but we work to protect your information using reasonable safeguards.

Your Privacy Rights

Depending on your state of residence, you may have the right to:

Access — request a copy of the personal information we hold about you.
Correct — request that we correct inaccurate information.
Delete — request that we delete your personal information, subject to legal retention.
Portability — receive your personal information in a portable format.
Opt out — opt out of the sale or sharing of your personal information and targeted advertising.
Non-discrimination — exercise these rights without being discriminated against.

To exercise any of these rights, submit a request at our Data Request page or email officalcorsacollection@gmail.com. We will verify your identity before processing your request and respond within 45 days.

How to Appeal

If we deny your request in whole or in part, you may appeal by emailing officalcorsacollection@gmail.com with "Appeal" in the subject line. We will review the appeal within 30 days and inform you of the outcome.

Children's Privacy

Our website and services are intended for individuals 18 years of age or older. We do not knowingly collect personal information from anyone under 16. If you believe we have collected information from a minor, please contact officalcorsacollection@gmail.com and we will delete it.

Global Privacy Control

We honor the Global Privacy Control (GPC) signal. If your browser sends a GPC signal, we treat it as an opt-out of the sale or sharing of your personal information for targeted advertising, and we do not enable non-essential cookies or trackers.

State Privacy Law Notices

If you are a resident of a state with a comprehensive privacy law (such as California, Colorado, Connecticut, Virginia, Utah, or others), the rights described above apply to you. Some states may offer additional rights. To the extent your state law grants rights beyond those listed here, you may exercise them through the same Data Request page or by contacting officalcorsacollection@gmail.com.

Changes to This Policy

We may update this Privacy Policy from time to time. We will revise the "Last updated" date above and, for material changes, notify you by email or a notice on our website. Your continued use of the site after a change constitutes acceptance of the updated policy.

Contact

Questions about this Privacy Policy? Contact us at officalcorsacollection@gmail.com, officalcorsacollection@gmail.com, or (630) 520-8338.